Director of Quality Control and Field Support
On the subject of high performance for Appearance Group clients, Heath VonFeldt says great performance throughout a company is a function of strong leadership. “President Reagan said it best: ‘The greatest leader is not necessarily the one who does the greatest things. He is the one that gets the people to do the greatest things.’”
As director of Quality Control and Field Support, VonFeldt is active on many fronts. He serves as chief inspector for the FAA repair station, performs annual quality audits of locations and coordinates and provides field support to locations when needed. He facilitates research and development for new products and processes, maintains process and quality manuals and trains new employees, including managers, on those processes and standards.
With Appearance Group since 2004, as a detail technician and later leather technician before moving to field support, VonFeldt holds an FAA Repairman Certificate.